Frequently Asked Questions

Everything you need to know about Rieker footwear, shipping, and our Antistress technology.

What makes Rieker Antistress shoes different from regular footwear?

Rieker Antistress shoes are engineered with four specific properties: they are lighter, more flexible, provide more room for foot expansion throughout the day, and offer superior shock absorption to protect your joints.

How do I determine the correct size for my Rieker shoes?

Rieker uses European sizing. We provide a comprehensive size conversion chart on each product page to help you find the perfect fit between US, UK, and EU measurements.

What is your return policy for online orders?

We offer a 30-day return window for all unworn merchandise in its original packaging. Simply use our online portal to generate a return shipping label.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your shoes sooner.

Are Rieker shoes waterproof?

Many of our styles feature 'RiekerTex' technology, which makes them water-resistant and breathable. However, unless specifically labeled as waterproof, we recommend avoiding deep puddles to maintain the integrity of the leather.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.